HubSpot Administrator

Do you want to help >1 million designers and 1000s of design teams do their best work and create beautiful products? Sketch is looking for a Hubspot Administrator to own our CRM implementation and partner closely with our Heads of Sales, Marketing, and Support.

In this position:

• You will be responsible for overall user support, system administration, data integrity, and process maintenance of Hubspot, our CRM
• You will work closely with various departments to identify, develop and deploy scalable processes to support our growth, minimize friction, and allow our workforce to be maximally productive
• You will work closely with IT Operations to ensure our internal architecture scales and performs to the workforce requirements of our fast-growing business

Responsibilities:

• Provide day-to-day end-user support including implementation, user adoption, system administration, data integrity, and reporting in Hubspot (and other customer-facing applications, as we grow)
• Assist cross-functional teams to define process requirements and implement reliable, low-friction flows
• Oversee data integrity within HubSpot CRM through data import management, data auditing, cleanup and deduping, and workflow management with a focus on sustainable, scalable process
• Administrate the HubSpot database, including the creation and iterative improvements of workflows, custom fields, and data flow management processes
• Support Head of Analytics in developing department/role-specific Dashboards, Reports, Contact Lists, Notifications, and other routine tasks, as needed and in support of Field Management
• Maintain updated system documentation and Hubspot policies/procedures

Requirements:

• 2+ years of experience as a HubSpot Administrator or other CRM Administrator required
• 2+ years of experience in Sales Operations, Business Operations or Marketing Operations, or a similar role
• 1+ year of experience with relational databases, data governance, and process improvement
• Experience supporting a team of sales professionals in a fast-paced, short sales cycle, high-growth environment
• Strong data management, communication, and organizational skills
• Previous startup experience
• Proven team-player and cross-functional collaborator
• Open for challenges

Even if you’re not able to tick all of these boxes, we would still love to hear from you.